When setting up your business with HDPhotoHub, you may find that you would like to use your own domain instead of the default domain that HDPhotoHub provides. This is absolutely possible! When doing this, you can choose to use a full domain or a subdomain. If you have an existing business website, then a subdomain is typically the best option. Otherwise, purchasing a domain to use exclusively with your HDPhotoHub account is a great option. Check out the steps below on how to connect your subdomain or domain.
Choose your domain option below for step-by-step instructions
How to set up your subdomain
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Click the Business tab
Step 2: Click the Domains tab
Step 3: Enter your domain in the "Add a Domain" field
Step 4: Click "Add New Domain"
Step 5: Click the "Set Up" button
Step 6: Add the CNAME record to your DNS host
Step 7: Click the "Check Now" button
Step-by-step
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Domains tab on the left-hand side of the page.
Step 3: In the "New Business Domain/Subdomain Name" field, enter your subdomain name.
The subdomain you choose will be used when delivering media to your clients, for single property website URLs, for linking to your order page, and for client portal logins. The most prominent use of the subdomain will be in the URLs included in your delivery emails for downloading images or viewing a property website. We recommend choosing a subdomain that works best for these purposes. For example, view.yourcompanyname.com or sites.yourcompanyname.com.
Step 4: Click the "Add New Domain" button.
Step 5: Once your subdomain is added to the Domain Names list, click the "Set Up" button in the Configuration column.
Step 6: To complete the setup for your subdomain, you will need to add the CNAME records for the subdomain at your DNS Host. Here are some Help Articles on adding a CNAME on commonly used DNS Hosts:
- GoDaddy
- Google Domains
- Wix
- If you don't see your host listed, try Googling "Adding A CNAME in YOUR DNS HOST NAME" for instructions or reach out to your domain provider. Typically your DNS Host will be the company that you purchased your domain name from.
Step 7: Return to the domains page and click the 'Check Now' button. Once your CNAME changes have fully propagated, you will see two green checkmarks under the HTTP and HTTPS columns on the Domains page. This can take up to 48 hours. Note: if you see two red X's when clicking 'Check Now', it's possible that the domain changes haven't fully propagated. We recommend giving it some more time and checking back later.
How to set up your domain
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Click the Business tab
Step 2: Click the Domains tab
Step 3: Enter your domain in the "Add a Domain" field
Step 4: Click "Add New Domain"
Step 5: Click the "Set Up" button
Step 6: Click the "Promote to Fully Hosted DNS" button
Step 7: Add the Name Servers to your domain registrar
Step 8: Click the "Check Now" button
Step-by-step
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Domains tab on the left-hand side of the page.
Step 3: In the "New Business Domain/Subdomain Name" field, enter in your domain name.
Step 4: Click the "Add New Domain" button.
Step 5: Once your domain is added to the Domain Names list, click the "Set Up" button in the Configuration column.
Step 6: Click the "Promote to Fully Hosted DNS" button.
Step 7: To complete the setup for your domain, you will need to set your Name Servers for the domain at your domain's registrar. Here are some Help Articles on adding Name Servers from commonly used registrars:
- GoDaddy
- Google Domains
- Wix
- If you don't see your host listed, try Googling "Adding Custom Name Servers in YOUR DNS HOST NAME" for instructions or reach out to your domain provider. Typically your DNS Host will be the company that you purchased your domain name from.
Step 8: Return to the Domains page and click the "Check Now" button. Once your Name Server changes have fully propagated, you will see two green checkmarks under the HTTP and HTTPS columns on the Domains page. This can take up to 48 hours. Note: if you see two red X's when clicking 'Check Now', it's possible that the domain changes haven't fully propagated. We recommend giving it some more time and checking back later.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.