Airspace checks help prevent clients from ordering drone products in a no-fly zone and notify your team when a property requires special authorization. Note: This toggle is off by default. Once enabled, the system checks FAA airspace information for the property address entered on the order.
How to enable Airspace Restrictions for Drone & Aerial Products
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Go to Order Form.
Step 2: Click on Products.
Step 3: Open a drone or aerial product.
Step 4: Turn on the Drone Product toggle.
Step 5: Repeat for each product that requires an airspace check.
No-fly zone
If the property address is in a no-fly zone, affected drone products cannot be purchased. Clients will see a notice on the order form and can expand it to view the affected products. These products also display a no-fly-zone indicator in the product list and are unavailable to order.
Special authorization required
If the location requires special authorization, clients can order as usual. They do not see an airspace warning.
Your team will see an internal authorization notice at the bottom of the order. The airspace check result also appears in the order’s notes, including when a client places the order. Review this information and arrange any required authorization before the shoot.
Step-by-step
Step 1: Open Order Form to access your order form settings.
Step 2: Select Products to view your available products.
Step 3: Select the drone or aerial product you want to enable airspace checks for.
Step 4: Enable the Drone Product toggle. This initiates an airspace check for the property address entered on an order.
Step 5: Click Save to save the changes.
Step 6: Repeat these steps for each applicable product. The toggle is off by default and must be enabled individually. Note: Hubby can help enable this for multiple products! Ask him: “Turn on the Drone Product toggle for all products with ‘Drone’ or ‘Aerial’ in their name.”
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.