Meet your new favorite team member! Hubby is your AI-powered admin, built right into the New HDPhotoHub Interface to help you manage your business more efficiently.
Unlike traditional AI assistants that simply answer questions, Hubby can actually help you get things done! From managing orders and updating pricing to analyzing business performance and communicating with your team, Hubby is designed to take some of the everyday work off your plate.
Just tell Hubby what you need using everyday language, and let Hubby help with the heavy lifting!
Getting Started with Hubby
Getting started is easy! There's nothing to install or download. Hubby can be accessed directly from the New HDPhotoHub Interface.
Step 1: Log in to your HDPhotoHub account.
Step 2: Switch to the New Interface if you're not already using it.
Step 3: Click the Hubby icon along the right side of your screen.
Step 4: Type your question or request into the chat and send it to Hubby!
That's it! You're ready to put Hubby to work.
What Can Hubby Help You Do?
Think of Hubby as another member of your team who's ready to help with all kinds of administrative tasks.
Here are just a few ways you can put Hubby to work.
Manage Orders & Scheduling
Need to make a change to an appointment or check on upcoming orders? Hubby can help you find information and make updates without navigating through multiple pages.
Try asking:
- "Show me all the shoots scheduled for tomorrow that are missing access information."
- "Add next Friday as a day off for Jake and email the team to let them know."
- "How many shoots did each team member complete last month?"
Update Business Settings & Pricing
Save time by asking Hubby to help manage updates that would otherwise require multiple steps.
Try asking:
- "Increase the price of all my products by 10% and round to the nearest $5."
- "Add a $50 rush fee to every order scheduled for this weekend."
Understand Your Business
Hubby can help you review business activity, identify trends, and better understand how your business is performing.
Try asking:
- "How did September compare to August for orders and revenue?"
- "What days of the week do we get the most shoots?"
- "Which clients haven't placed an order in the last 90 days?"
Communicate with Your Team
Keep everyone in the loop by asking Hubby to help with communications and important updates.
Try asking:
- "Find clients with an open balance that's more than 30 days old and email the list to Steve."
- "Email my team a list of tomorrow's appointments."
These are just examples! Hubby's capabilities will continue to grow, so don't be afraid to explore different ways Hubby can help with your day-to-day workflows.
Tips for Getting the Best Results
Hubby understands everyday language, so there's no need to learn special commands or technical terminology. Here are a few simple tips can help you get the most out of your conversations.
Be specific with your requests.
The more details you provide, the better Hubby can understand what you're trying to accomplish.
Instead of: "Update my pricing."
Try: "Increase the price of all my photography packages by 10%, rounding to the nearest $5."
Give Hubby context.
If you're asking about a specific client, order, team member, or time frame, include those details in your request.
Keep the conversation going.
You don't have to start over with every request! You can ask follow-up questions, clarify instructions, or build on your previous conversation.
Review important changes.
Hubby is an AI assistant and can occasionally misunderstand a request. When making significant updates, sending communications, or changing multiple records, be sure to review the results to confirm everything looks right.
More Ways to Interact with Hubby
Hubby offers a few additional features to make your experience even easier.
Talk Instead of Type
Don't feel like typing? Click the microphone icon in the Hubby chat to speak your request instead!
Attach a File
Have a file that could help Hubby understand your request? Use the paperclip icon to attach it directly to your conversation.
Review Previous Conversations
Need to reference something you asked Hubby earlier?
Click the clock icon at the top of the Hubby window to access your previous conversations and pick up where you left off.
Take It a Step Further with Hubby Actions
Want Hubby to handle repetitive tasks automatically? That's where Hubby Actions come in!
Hubby Actions allow you to create custom instructions that can run automatically when specific events happen in your HDPhotoHub account, such as:
- A new order being placed.
- An appointment being rescheduled.
- Media being uploaded.
For example, you could create an Action that automatically tags orders missing access information or sends your team a notification when an important event occurs.
You can also run saved Actions manually by typing / in the Hubby chat and selecting the Action you'd like to use.
To learn more about creating your own automations, check out our help article on Using Hubby Actions.
Help Make Hubby Even Better
Hubby is always evolving, and your feedback plays an important role in helping us improve Hubby's capabilities.
After Hubby responds, you can provide feedback directly within the conversation:
- Thumbs Up: Let us know when Hubby provides a helpful response or successfully completes your request.
- Thumbs Down: Let us know when something doesn't work as expected. Include a quick explanation of what you were trying to accomplish so our team can better understand the issue.
Your feedback helps our development team continue improving Hubby and making Hubby more useful for your business.
Ready to Put Hubby to Work?
Whether you're looking for information, managing day-to-day tasks, or exploring ways to automate your workflow, Hubby is here to help you spend less time on the busywork and more time growing your business.
Give Hubby a try! Start with a simple question or task, see what Hubby can do, and discover how Hubby can make your day a little easier.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.