Products within the System Product Categories section are special products used by the system to complete upgrades, renewals, or automated travel charges. These can be extremely helpful for streamlining parts of your business. Whether your client wants to upgrade from Delivery Only to a Marketing Kit or needs to renew a custom domain name, they can do this on their own without needing to reach out to you directly. Additionally, you can change the names of each of these system products to customize them to fit your business. Let’s take a look at how each of these system products works for you and your clients!
Delivery Site to Marketing Kit Upgrade
When you purchase Delivery Only for a client, you can allow them to upgrade to the full Marketing Kit on their own! You can set a cost to charge your client for the upgrade, and when they purchase it, we will automatically charge your account for the upgrade cost. Click here for a step-by-step guide on how to set this up.
Marketing Kit Annual Renewal (1 year)
When a Marketing Kit is purchased, it will expire after one year. To prevent you from having to monitor each site for your clients and renew when needed, your clients can see when their Marketing Kit is up for renewal and purchase that renewal themselves. When your client chooses to renew a Marketing Kit, we will automatically charge your account. Click here for a step-by-step guide on how to set this up.
Custom Site Domain Name Renewal (1 year)
Custom domain names purchased for property sites are only active for 1 year. Previously, you would have to renew these custom site domain names for your clients. Now, your clients have the ability to purchase those domain renewals themselves. When your client purchases a custom site domain name renewal, we will automatically charge your account. Click here for a step-by-step guide on how to set this up.
Travel Fee
On your Shopping Cart page, you will see a Travel Fee product in the System Product Categories section. This product is automatically created when you have Service Areas set up. The price of the Travel Fee product charged to your client is dependent on how your Service Areas are configured. For help setting up Service Areas, view our help article here.
Note: To ensure that your clients are able to upgrade or renew when your business is using credit-based pricing, we recommend turning on auto-purchase of credits. For steps on how to do this, click here.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.