When you have multiple team members, your clients can choose who they want to work with. However, there may be times when availability matters more than a specific photographer.
That’s where the "First Available" scheduling option comes in. You can allow clients to either choose a specific team member or select the first available option. When "First Available" is selected, the system will automatically assign the order to the team member with the earliest availability.
How to enable "first available" scheduling
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Click the Business tab
Step 2: Click the Shopping Cart tab
Step 3: Click the "Config" button
Step 4: Scroll to the Team Members section
Step 5: Click the Team Member Selection drop-down
Step 6: Choose "Option for First Available or Team Member"
Step 7: Click "OK"
Step-by-step
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Shopping Cart tab on the left-hand side.
Step 3: Click the "Config" button for your shopping cart.
Step 4: In the Adjust Design Settings pop-up window, scroll down to the Team Members section.
Step 5: Click the drop-down menu for Team Member Selection.
Step 6: Choose "Option for First Available or Team Member." This will add an option during team member selection for the "First Available" team member. Note: if your client has a preferred team member, the order will be assigned to them first if possible.
Step 7: Click the "OK" button to save your changes. You can now go to your shopping cart and see the additional "First Available" team member selection.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.