Send a Password Reset Email to a Client – HDPhotoHub

When a client forgets their password, you can easily reset it from their Client Profile. Once the password is reset, the client will receive an email with instructions to create a new password and regain access to their account. This is helpful if a client is locked out, cannot remember their login information, or is having trouble accessing invoices, downloads, or their dashboard.

How to send a password reset email to a client

For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.

Step 1: Go to the Clients tab

Step 2: Select the client

Step 3: Open the Client Account Summary page

Step 4: Click Send Password Reset Email

Step-by-step

Go to the Clients Tab
Navigate to the Clients tab in your system's dashboard.
Select the Client
Locate and click on the name of the client whose password you need to reset.
Open the Client Account Summary Page
Once you’ve selected the client, their account summary page will open.
Send the Password Reset Email
Under the client’s email address, click the "Send Password Email" button.