If a client already has an account, you can promote them to a Group Admin without creating a new account. This gives them access to all clients and property sites within their assigned Group while allowing them to continue using their existing login credentials.
How to give a client admin access
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Click the Clients tab.
Step 2: Search for the client.
Step 3: Open the client's account.
Step 4: Change the Account Type to Group Admin.
Step 5: Click the Client Detail tab.
Step 6: Assign the client to a Group, if needed.
Step 7: Click "Save Updates."
Step-by-step
Step 1: Click the Clients tab at the top of the page.
Step 2: In the search bar, enter the name of the client you want to make a Group Admin.
Step 3: Click the client's name to open their Client Summary page.
Step 4: In the Account Type drop-down menu, select "Group Admin."
Step 5: Click the Client Detail tab on the left-hand side of the page.
Step 6: Verify that the client is assigned to the appropriate Group. If they are not, select the correct Group from the Group drop-down menu.
Step 7: Scroll to the bottom of the page and click the "Save Updates" button. The client will now have Group Admin access and will be able to view and manage all clients and property sites within their assigned Group.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.