Once you've uploaded your media to the property site, the final step is to complete the order. Completing the order notifies your client that their photos are ready to view and download, and allows you to deliver the property site.
How to complete an order
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Go to the Site Summary page.
Step 2: Mark the ordered products as Done.
Step 3: Click the "Activation Page" button or go to the Site Delivery Page.
Step 4: Choose a site delivery option.
Step 5: Click "Preview & Send Site Completion Email."
Step 6: Edit the email, if needed.
Step 7: Enable text message notification, if desired.
Step 8: Click "Send."
Step 9: Click "Ok."
Step 10: Verify or resend the completion email, if needed.
Step-by-step
Step 1: Click the Site Summary tab on the left-hand side.
Step 2: For each completed product, check the "Done" box. If all products are complete, you can click "All Done" below the product list instead.
Step 3: After all products have been marked as complete, you'll be prompted to go to the Activation page. Click the "Activation Page" button. Note: If you do not see the activation page button, you can go to the Site Delivery tab.
Step 4: Choose one of the following delivery options:
- Full Delivery & Marketing Kit purchases the Marketing Kit and delivers the property site to your client while making the site ready for publishing. After selecting this option, you can choose to publish the site immediately or allow your client to publish it later.
- Basic Delivery gives your client access to the media without purchasing the Marketing Kit. You can purchase the Marketing Kit at a later time if desired.
Step 5: After selecting your delivery option, click the "Preview & Send Site Completion Email" button.
Step 6: Review and edit the Site Completion email, if needed.
Step 7: If you'd like to notify your client by text message as well, check the box next to "Also send a text message."
Step 8: Click the "Send" button to deliver the Site Completion email.
Step 9: When you see the confirmation message, click "Ok."
Step 10: On the Site Activation tab, you can verify whether your client has opened the completion email. If necessary, you can also resend the email from this page.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.