Service areas can be used to automate travel fees, restrict team members to only shooting in certain areas, or limit scheduling availability to specific days of the week in certain locations. This is a powerful tool that can save you a lot of time by automating tasks that would otherwise need to be handled manually after an order is placed. Note: travel is calculated based on the distance from the team member’s home or office to the property, so be sure that each team member has their address filled in on their account.
How to set up service areas
For step-by-step instructions see the video below or follow the Step-by-Step section at the bottom of this article.
Step 1: Click the Business tab
Step 2: Click the Service Areas tab
Step 3: Select a Team Member
Step 4: Click "Add a Service Area"
Step 5: Choose the type of Service Area
Step 6: Click "OK"
Step 7: Fill in the service area details
Step 8: Click "Edit" to change the boundary
Step 9: Click "Advanced" for scheduling days
Step 10: Repeat for additional service areas
Watch the video below for a demo:
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Service Areas tab on the left-hand side.
Step 3: Select a Team Member to add their service areas. Note: to set up Service Areas, you’ll need to enter a complete address first in the Team Member’s profile page.
Step 4: Click the "Add a Service Area" button. Note: if you have already created Service Areas for another Team Member, you can copy that Service Area into other Team Members’ Service Areas for quicker setup.
Step 5: Click the Type of Service Area drop-down menu and choose the one you would like to add.
Step 6: Click the "OK" button to create your new Service Area.
Step 7: Enter a Service Area Name, a Base Rate for travel fees, a Per Mile rate for travel fees, and a priority level for the Service Area. Note: for steps on how to create free mileage for a service area, click here.
Step 8: In the Edit Boundary column, click the "Edit" button to enable draggable points on the map. After dragging the points to your desired area, click "Done" in the Edit Boundary column.
Step 9: In the Advanced Config column, click the "Advanced" button to choose which days will be available for scheduling in this area. Click the "Save Changes" button to update your day availability.
Step 10: Repeat Steps 4 through 9 for additional Service Areas.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.