Client reviews play an important role in growing your business and building trust with potential clients. They provide valuable feedback and help showcase the quality of your work.
To make this easier, we’ve created an automated "Leave a Review" email that can be sent to your clients after their photoshoot is complete. This helps streamline your post-photoshoot workflow.
Check out the steps below to learn how to enable the "Leave a Review" email!
How to enable the "leave a review" email
For step-by-step instructions with screenshots, see the Step-by-Step section at the bottom of this article.
Step 1: Click the Business tab
Step 2: Click the Default Settings tab
Step 3: Scroll down to the Automated Communication section
Step 4: Click the "Leave a Review Email" drop-down
Step 5: Choose the automated send time
Step 6: Click the "Leave a Review Text Message" drop-down
Step 7: Choose the automated send time
Step 8: Enter your Preferred Review URL
Step 9: Click "Save Changes"
Step-by-step
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Default Settings tab on the left-hand side of the page.
Step 3: Scroll down to the Automated Communication section.
Step 4: Click the "Leave a Review Email" drop-down menu.
Step 5: Choose an automated send time for the email. Note: this timing is based on when you purchase either Delivery Only or the Marketing Kit for your client. For example, if you choose "1 Day," the email will be sent 1 day after that purchase.
Step 6: If you would also like to send a text message, click the "Leave a Review Text Message" drop-down menu.
Step 7: Choose an automated send time for the text message. Note: this timing is also based on when you purchase Delivery Only or the Marketing Kit. For example, if you choose "2 Days," the text will be sent 2 days after that purchase.
Step 8: In the Preferred Review URL field, enter the link where you would like clients to leave their reviews (such as your website, Google reviews, or Facebook).
Step 9: Scroll to the bottom of the page and click the "Save Changes" button. This will enable the "Leave a Review" email and begin automatically sending the email and/or text message to your clients.
Note: you can disable these notifications for a specific client (Client Summary > Advanced Options) or for a specific site (Site Activation > Additional Site Features) if needed.
For any additional questions, our Support team is ready to help you!
Call: (509) 515-3338
Email: Support@HDPhotoHub.com
Or use the chat button in your account for live assistance.